Field Ops Training Manager-Travel-Heavy Hospitality Leader

Lucky Strike Entertainment; Addison (TX); Hybrid; USD 65,000 - 72,000; Full time

Benefits offered by this job

Performance-based incentives

Healthcare coverage

Competitive total rewards package

Job summary

A leading entertainment company in Texas is searching for a Field Operations Training Manager. This role involves extensive regional travel to support training initiatives across multiple sites and ensure operational excellence. The ideal candidate will have a strong background in hospitality or training, exceptional communication skills, and the ability to deliver effective results under tight deadlines. The position offers a competitive salary range of $65,000 - $72,000 annually and a comprehensive benefits package.

Qualifications

• Strong background in hospitality or training with exceptional communication and presentation skills.
• Capability to deliver high-quality results under tight deadlines.
• Outgoing personality and disciplined work ethic.
• Two to three years in hospitality, training, or a managerial role.
• Proven experience in implementing training programs for frontline and/or management staff.

Responsibilities

• Identify training and performance support needs across locations.
• Coach management teams to facilitate effective training for their staff.
• Train, retrain, and develop in-location associates.
• Support implementation and adoption of new technology tools.
• Conduct field audits to assess and ensure operational excellence.

Skills

Communication skills

Presentation skills

Coaching

Team development

Operational standards

Problem-solving

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

A leading entertainment company in Texas is searching for a Field Operations Training Manager. This role involves extensive regional travel to support training initiatives across multiple sites and ensure operational excellence. The ideal candidate will have a strong background in hospitality or training, exceptional communication skills, and the ability to deliver effective results under tight deadlines. The position offers a competitive salary range of $65,000 - $72,000 annually and a comprehensive benefits package.