Field Network Technician I — Fiber & Field Ops

Lumen Technologies; Amarillo (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies in Amarillo, TX is seeking a Field Technician I to join a team delivering critical network infrastructure services across the region. This entry-level role is ideal for technically inclined professionals who enjoy hands-on work, troubleshooting, and traveling between customer locations.

Comprehensive training is provided to develop skills in telecommunications and network operations. You will perform installations, maintenance, and repairs, troubleshoot routers and fiber

Qualifications

• High school diploma or equivalent.
• Experience or exposure to installation, repair, or technical field-service work.
• Comfort working outdoors in all weather conditions while performing field duties.
• Basic understanding of routers, networking, or telecommunications.
• Exposure to fiber installation, maintenance, or troubleshooting.
• Ability to travel frequently between customer locations after training.

Responsibilities

• Install, maintain, and repair network equipment and infrastructure.
• Troubleshoot network issues involving routers, fiber, and related technologies.
• Respond to and resolve service trouble tickets in a timely manner.
• Perform equipment and card replacements as required.
• Conduct fiber testing and troubleshooting using OTDR equipment.
• Travel between customer sites to support installation and repair activities.
• Support preventative maintenance activities to ensure network reliability.
• Participate in on-call and overtime support after completing training.

Skills

Troubleshooting

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Routers

Fiber testing equipment

OTDR

Job description

Lumen Technologies in Amarillo, TX is seeking a Field Technician I to join a team delivering critical network infrastructure services across the region. This entry-level role is ideal for technically inclined professionals who enjoy hands-on work, troubleshooting, and traveling between customer locations.

Comprehensive training is provided to develop skills in telecommunications and network operations. You will perform installations, maintenance, and repairs, troubleshoot routers and fiber