Field Operations Support Assistant (part-time)

sci; Pompano Beach (FL); On-site; USD 32,000 - 44,000; Full time

Job summary

SCI is seeking an Office Clerk to provide administrative and clerical support at our funeral home location in Pompano Beach, FL. You will greet families, handle documents, and coordinate with staff with a focus on compassion and confidentiality.

Responsibilities include processing death certificates, payments, schedules, and memorial coordination, while ensuring accuracy and compliance with regulations and company policies.

Qualifications

• High School or equivalent required.
• 1–2 years of office clerical or customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and demonstrate compassion.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete required permits and certificates.
• Process Veteran's paperwork and marker monument paperwork.
• Move documentation to support products and services per regulations.
• Prepare and distribute daily schedules, reports and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and manage storage inventory.
• Order office supplies and support installation orders to grounds/maintenance.
• Process accounts payable transactions and assist payroll as needed.
• Assist with obituary preparation and liaise with staff as required.
• Greet families and respond promptly to inquiries with empathy.

Skills

Office clerical

Customer service

Communication

Organization

Confidentiality

Compassion

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents


• Completes required permits and or certificates


• Prepares and processes Veteran's Paperwork


• Prepares marker monument placement paperwork


• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules


• Prepares and distributes daily schedules, reports, and documents


• Receives and processes payments and contracts


• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers


• Orders office supplies


• Oversees the processing of installation orders to grounds and maintenance departments


• Processes accounts payable transactions


• Assists with the preparation of obituaries


• Assists Location Management, Sales, Family Service Counselors and payroll as needed


• Acts as backup to Receptionist


• Greets family members and friends


• Communicates client family's needs promptly and accurately to the appropriate staff member


• Conveys a sense of concern and empathy with client family members at all times


• Responds to customer inquiries via telephone, internet and in person


• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required


• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience


• MS Office Suite experience preferred


• Basic mathematics skills required


• Good verbal and written communication skills


• Strong organizational skills and detail oriented


• High level of compassion and integrity


• Ability to maintain confidentiality

Postal Code: 33063-4552

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Pompano Beach