Field Operations Support Assistant (part-time)

Service Corporation International; Mission Hills (KS); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

401(k) eligibility for part-time associates

Job summary

A leading service organization is seeking a part-time Field Operations Support Assistant in Mission Hills, Kansas. In this role, you will handle tasks such as preparing essential documents, coordinating memorial orders, and maintaining professional relationships with clients. Ideal candidates will have 1-2 years of office or customer service experience and strong organizational skills. An opportunity to contribute to a compassionate environment with flexible hours and potential 401(k) benefits is offered.

Qualifications

• 1-2 years of experience in office clerical or customer service.
• Experience in a customer-focused, fast-paced environment.
• Ability to maintain confidentiality.

Responsibilities

• Prepare death certificates and related documents.
• Complete required permits and certificates.
• Receive and process payments and contracts.

Skills

Working knowledge of office equipment

Communication skills

Organizational skills

Compassion and integrity

Education

High School or equivalent

Tools

MS Office Suite

Job description

Field Operations Support Assistant (part-time)

Join to apply for the Field Operations Support Assistant (part-time) role at Service Corporation International.

Job Responsibilities

• Prepares death certificates, prayer cards, and related documents
• Completes required permits and certificates
• Prepares and processes Veteran’s paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services is accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors, and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet, and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner, and physicians

Minimum Requirements

Education

• High School or equivalent

Experience

• 1–2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer‑focused and fast‑paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation

Salary: $18.00/hr

Benefits

Part‑time associates working an average 20 hours a week may be eligible for 401(k).

Location: Mission Hills, CA, US.

As part of your pre‑employment background check, your criminal conviction history will be verified because the role requires working around and/or handling deceased and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.