Field Operations Support Assistant

sci

Seattle (WA)

In loco

USD 32.000 - 36.000

Tempo pieno

3 giorni fa

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Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company Co

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) with company match

Employee Assistance Program

Descrizione del lavoro

sci is seeking an administrative assistant to provide clerical support for funeral home, cemetery, or crematory operations in Seattle, WA. You will greet the public, answer questions, and help coordinate services with care and empathy for grieving families.

Responsibilities include processing documents, payments, and contracts; coordinating memorial orders; and maintaining accurate schedules and records in a fast-paced, compassionate environment.

Competenze

High School diploma or equivalent required.
1–2 years experience in an office clerical or customer service capacity.
Experience in a fast-paced professional environment preferred.
Strong verbal and written communication skills.
Good organizational skills and attention to detail.
Ability to maintain confidentiality and show empathy.

Mansioni

Prepares death certificates, prayer cards and related documents.
Greets family members and conveys empathy while gathering needs.
Responds to inquiries via telephone, internet and in person.
Receives and processes payments and contracts.
Coordinates ordering of memorials and related products and oversees storage inventory.

Conoscenze

Customer service oriented

Office equipment

MS Office Suite

Verbal and written communication

Organizational skills

Confidentiality

Compassion

Formazione

High School Diploma or equivalent

Strumenti

MS Office Suite

Descrizione del lavoro

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran's Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family's needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

High School or equivalent

Experience

1 - 2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

Compensation