Field Operations Support Assistant

Service Corporation International; Del City (OK); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

Sci Corp is seeking an administrative/clerical staff member in Del City, OK to support a funeral home, cemetery, or crematory team. You will greet the public, provide service information, and help process documents with care and empathy.

The role requires 1–2 years in an office or customer-service setting, strong organizational skills, and proficiency with MS Office. You will handle scheduling, payments, and coordination of memorial products while upholding confidentiality and professional

Qualifications

• High School diploma or equivalent.
• 1–2 years of office clerical or customer service experience.
• Experience in a fast-paced, customer-focused environment.

Responsabilités

• Prepares and processes documents and forms as required.
• Greet clients and provide information about services offered.
• Responds to inquiries via telephone, email, or in person.
• Maintains filing systems and ensures confidentiality of records.
• Coordinates scheduling and paperwork for memorials and related products.
• Assists with accounts payable and payment processing.
• Supports location management, sales, and payroll as needed.
• Acts as backup to receptionists and maintains a compassionate demeanor.

Connaissances

Communication

Confidentiality

Organization

Customer service

Detail oriented

Formation

High School diploma

Outils

MS Office Suite

Description du poste

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Postal Code: 73115

Category (Portal Searching): Administration and Clerical

Job Location: US-OK - Del City