Field Operations Support Assistant

sci; Centennial (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account with Company贡献

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismeme

401(k) Retirement Savings Plan with 0%

Job summary

SCI in Centennial, CO is seeking an experienced administrative assistant to support funeral home, cemetery, and crematory operations. You will greet clients, provide information on services, and handle clerical tasks with professionalism and empathy.

Responsibilities include arranging death certificates, permits, memorial paperwork, processing payments, coordinating memorial orders, and supporting payroll and staff as needed. A high school diploma and 1–2 years of office experience are required.

Qualifications

• High School diploma or equivalent.
• 1-2 years of office/clerical or customer service experience.
• Able to maintain confidentiality and handle sensitive information.
• Strong verbal and written communication.
• Compassion and integrity in dealing with families.

Responsibilities

• Prepare death certificates, prayer cards, and related documents.
• Process permits and/or certificates.
• Prepare and process Veteran's Paperwork.
• Prepare marker monument placement paperwork.
• Ensure documentation to support requested products and services is accurate and compliant.
• Prepare and distribute daily schedules, reports, and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and related products and inventory for vaults and markers.
• Order office supplies.
• Oversee processing of installation orders to grounds and maintenance departments.
• Process accounts payable transactions.
• Assist with obituary preparation.
• Assist Location Management, Sales, Family Service Counselors and payroll as needed.
• Act as backup to Receptionist.
• Greet family members and friends.
• Communicate client family needs to staff promptly and accurately.
• Convey concern and empathy with client families at all times.
• Respond to inquiries via phone, internet and in person.
• Maintain professional relationships with county clerk, medical examiner and physicians.

Skills

Customer service

Communication

Organizational skills

Compassion

Confidentiality

Education

High School diploma

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation

$19.00/hr

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 80121

Category (Portal Searching): Administration and Clerical

Job Location: US-CO - Centennial