Field Operations Supervisor - Installations & Customer Care

Fs-Builder-Resources; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and vision coverage

401K

Paid Holidays

Vacation and Personal Time

Employee Appreciation Events

Job summary

The Field Supervisor at Flooring Services LTD is responsible for supervising the installation and service of all product offerings within an assigned geographic area, acting as field liaison between the company and the customer, and ensuring that field operational policies, processes and procedures are properly followed.

This role requires excellent communication, the ability to multi-task, a high school diploma or equivalent, 3-5 years estimation experience in construction (residential

Qualifications

• High school diploma or equivalent required.
• 3-5 years estimation experience in the construction industry, residential preferred.
• A valid driver’s license is required.

Responsibilities

• Developing and maintaining good working relationships with Customers.
• Developing and maintaining good working relationships with Subcontract Labor.
• Perform PREWALK/ POST-WALK / QUALITY WALK to ensure complete and quality installation.
• Verifying jobs are complete according to company requirements.
• Overseeing all repair resolutions on designated job sites.
• Maintaining good communication with Expediting and Field Operations on crew structure.
• Professionally troubleshoot and/or resolve homebuyer issues as they arise on the jobsite, before and after installation.
• Participating in Model Home meetings and managing Model Home job sites.
• Reviewing and resolving Customer/Sub-Contractor back charges.
• Weekly in office responsibilities to confirm job readiness.

Skills

Excellent communication

Multi-tasking

Education

High school diploma or equivalent

3-5 years estimation experience in construction (residential preferred)

Job description

The Field Supervisor at Flooring Services LTD is responsible for supervising the installation and service of all product offerings within an assigned geographic area, acting as field liaison between the company and the customer, and ensuring that field operational policies, processes and procedures are properly followed.

This role requires excellent communication, the ability to multi-task, a high school diploma or equivalent, 3-5 years estimation experience in construction (residential