Field Operations & Strategy Lead

Genentech, Inc.; California; On-site; USD 180,000 - 260,000; Full time

Job summary

Genentech, Inc. is seeking a Field Operations Director to act as the trusted operations partner to assigned regional or national leadership. This role translates priorities into clear plans, accelerates execution, and connects field leadership to the broader CE operations and enterprise support network.

You will own the operating rhythm, develop annual/quarterly plans, and drive roadmaps with milestones and measures, ensuring focused action and timely escalation when needed.

Responsibilities

• Serve as the primary Operations partner to an assigned Regional VP or National Team VP and their leadership team.
• Develop a deep understanding of the team's business priorities, customers, opportunities, challenges, and performance.
• Translate enterprise and CE priorities into clear implications and action plans for the assigned Region or National Team.
• Provide strategic and operational counsel to leadership and proactively identify issues requiring attention, decisions, or escalation.
• Help leadership prioritize competing needs and maintain focus on the highest-impact business opportunities.
• Own the operating rhythm and priority agenda for the assigned leadership team.
• Lead development and coordination of annual, quarterly, and other operating plans.
• Translate priorities into clear roadmaps with owners, milestones, dependencies, and measures of progress.
• Coordinate leadership agendas, decision materials, action tracking, and follow-through.
• Support Regional or National Team input into ABP, resource planning, RBO, and other CE and enterprise planning processes.
• Serve as a front door for operational requests from the assigned leadership team and route needs to the appropriate CE Operations or enterprise partner.
• Connect Field Leadership and HEDs to the broader support network without requiring them to independently navigate multiple teams.
• Coordinate across Enterprise Operations, RBO, Squad Field Partners, ABP, DDA, L&SD, and other functions to enable execution.
• Anticipate execution barriers, dependencies, and operational risks and mobilize partners to resolve them.
• Ensure appropriate communication and coordination between enterprise initiatives and Regional/National execution.
• Synthesize field insights, performance signals, customer information, and emerging business needs into clear leadership implications.
• Develop business reviews and decision materials that enable productive leadership conversations.
• Identify patterns and recurring needs that may have implications beyond the assigned Region or National Team.
• Surface cross-field opportunities, risks, and common needs to the Head of CE Field Operations so they can be addressed across the organization where appropriate.
• Provide recommendations related to priorities, resources, capacity, and operational tradeoffs.

Job description

Genentech, Inc. is seeking a Field Operations Director to act as the trusted operations partner to assigned regional or national leadership. This role translates priorities into clear plans, accelerates execution, and connects field leadership to the broader CE operations and enterprise support network.

You will own the operating rhythm, develop annual/quarterly plans, and drive roadmaps with milestones and measures, ensuring focused action and timely escalation when needed.