Director of CE Enterprise Operations & Launch Readiness

Genentech; Los Angeles (CA); Teletrabalho; USD 159 000 - 295 000; Tempo integral

Resumo da oferta

Genentech is seeking a Head of Customer Engagement (CE) Enterprise Operations to lead the enterprise operating system enabling CE to focus on high-priority initiatives, launches, RBO work, and field-sponsored commitments across the CE portfolio.

This role ensures clear ownership, disciplined execution, transparent progress, and measurable outcomes, partnering with CE Leadership, field teams, and cross-functional partners to drive alignment and impact.

Qualificações

• Bachelor's degree required.
• 10–12 years of pharma/biotech/consulting experience with enterprise transformation.
• Experience leading in large, matrixed organizations.
• Ability to influence senior leaders and lead through others.
• Willingness to travel for internal and external meetings.

Responsabilidades

• Lead and develop the Launch Operations Manager and other leaders within Enterprise Operations.
• Own the CE enterprise portfolio, intake, prioritization, and sequencing processes.
• Set governance standards for launches, milestones, and outcome measurement.
• Coordinate with field partners and RBO to integrate field-sponsored work.
• Provide exec-level dashboards on priorities, risks, and capacity.
• Drive continuous improvement of the Enterprise Operations model.

Conhecimentos

Systems thinking

People leadership

Portfolio management

Strategic thinking

Executive influence

Travel readiness

Governance experience

Launch operations

Enterprise tools

Formação académica

Bachelor's degree

MBA or advanced life sciences degree

Ferramentas

Governance frameworks

Launch operations

Portfolio management tools

Descrição da oferta de emprego

Genentech is seeking a Head of Customer Engagement (CE) Enterprise Operations to lead the enterprise operating system enabling CE to focus on high-priority initiatives, launches, RBO work, and field-sponsored commitments across the CE portfolio.

This role ensures clear ownership, disciplined execution, transparent progress, and measurable outcomes, partnering with CE Leadership, field teams, and cross-functional partners to drive alignment and impact.