Field Operations Director: Strategy & Execution

Roche; South San Francisco (CA); Presencial; USD 148.000 - 275.000; Jornada completa

Descripción de la vacante

Genentech, a Roche company, is seeking a Head of Customer Engagement (CE) Field Operations in California. This senior role ensures a trusted operations partnership, connecting leadership priorities to the CE Operations network, and integrating regional and national needs into planning processes.

The position leads Field Operations Directors, builds a high-performing team, and standardizes operating practices across regional and national levels.

Formación

• Bachelor’s degree required; advanced degree preferred.
• Experience translating enterprise strategy into operational plans.
• Significant field leadership and field operations experience in large, matrixed organizations.
• Ability to influence senior leaders and lead through others.

Responsabilidades

• Lead and develop Field Operations Directors and team members.
• Establish standards, rhythms, and operating models across Regional and National teams.
• Partner with CE Leadership to align field priorities with enterprise planning.
• Synthesize field insights into actionable recommendations for CE Leadership.
• Drive continuous improvement of Field Operations and capacity planning.

Conocimientos

Leadership

Strategic thinking

Executive communication

Influence senior leaders

Travel readiness

Educación

Bachelor’s degree

Graduate degree (MBA or advanced life sciences)

Descripción del empleo

Genentech, a Roche company, is seeking a Head of Customer Engagement (CE) Field Operations in California. This senior role ensures a trusted operations partnership, connecting leadership priorities to the CE Operations network, and integrating regional and national needs into planning processes.

The position leads Field Operations Directors, builds a high-performing team, and standardizes operating practices across regional and national levels.