Field Operations - Scheduling Support Student Worker (NFWS)

Grand Canyon Education, Inc.; Phoenix (AZ); On-site; USD 17,000 - 21,000; Part time

Job summary

Grand Canyon Education, Inc. in Phoenix, AZ seeks a Student Worker to support campus counseling services, assist with appointment scheduling, and provide operational help for the non-traditional campus.

The role requires effective use of university systems and a collaborative team approach. The position offers flexible part-time hours, with shifts 3 of 5 weekdays, and requires strong organization, confidentiality, and a customer-focused mindset.

Qualifications

• Willingness to provide excellent customer service.
• Strong organizational skills and attention to detail.
• Dependable and punctual.
• Ability to maintain confidentiality.
• Willingness to work, learn, and be flexible.
• Must be available to work shifts on 3 of 5 weekdays each week.
• Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer).

Responsibilities

• Proficiently use University systems to execute multiple tasks and reporting
• Ability to work in a fast-paced, changing environment.
• Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.
• Work well in a team environment and communicating with other campus departments and leadership.
• Assist with Excel documents and reports

Skills

Customer service

Organizational skills

Punctuality

Confidentiality

Flexibility

Shift availability

Time management

Education

Bachelor’s student

Master’s student

SAP standing

Job description

• Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU’s non-traditional campus.

Purpose Within The Organization

• Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU’s non-traditional campus.

Responsibilities Related To Purpose

• Proficiently use University systems to execute multiple tasks and reporting
• Ability to work in a fast-paced, changing environment.
• Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.
• Work well in a team environment and communicating with other campus departments and leadership.
• Assist with Excel documents and reports

Equipment Used And Responsibility

This position focuses appointment setting and uses the following programs:

• Bookings
• Phone
• Outlook
• OneNote
• SharePoint
• CRM
• Other programs as needed

Qualifications

• Willingness to provide excellent customer service.
• Strong organizational skills and attention to detail.
• Dependable and punctual.
• Ability to maintain confidentiality.
• Willingness to work, learn, and be flexible.
• Must be available to work shifts on 3 of 5 weekdays each week.
• Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer).

Experience/Education

Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Anticipated End Date: June 30, 2027