Field Operations Scheduler & Coordinator

DH Pace; Dalton (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Generous paid time off

401(k) with employer match

Employee discounts

Job summary

DH Pace Company, Inc. in Dalton, Georgia is seeking a Department Coordinator to effectively coordinate field employees. This role is ideal for someone detail-oriented and organized.

The individual will handle technician scheduling, ensure customer satisfaction, and assist with billing. Responsibilities also include managing department reports and creating service tickets. Candidates should have at least 1 year of relevant experience and strong communication skills.

Qualifications

• Minimum of 1 year experience in office administration, coordination, or dispatching.
• Excellent communication skills focused on customer service.
• Good time management and multi-tasking abilities.

Responsibilities

• Schedule technicians to customer job sites.
• Ensure customer COD payments are collected.
• Manage department reports to meet customer expectations.
• Assist with billing paperwork.
• Create and maintain service tickets.

Skills

Office administration

Microsoft Office Suite

Customer service

Time management

Multi-tasking

Communication skills

Job description

DH Pace Company, Inc. in Dalton, Georgia is seeking a Department Coordinator to effectively coordinate field employees. This role is ideal for someone detail-oriented and organized.

The individual will handle technician scheduling, ensure customer satisfaction, and assist with billing. Responsibilities also include managing department reports and creating service tickets. Candidates should have at least 1 year of relevant experience and strong communication skills.