Field Operations Manager — Travel, Growth & Day-1 Benefits

Ehrlich Pest Control; Richmond (VA); On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Vacation and sick days

Holidays & floating holidays

Tuition reimbursement

Job summary

Ehrlich Pest Control, part of the Rentokil family, is seeking an Operations Manager to lead a team of service specialists and drive client satisfaction across the Richmond, VA area. The role involves coordinating field operations, partnering with the sales team, and ensuring efficient daily routing and service delivery.

The position requires 3–5 years in a management role focused on customer service, with strong verbal and written communication skills and a valid driver’s license.

Qualifications

• Bachelor’s degree preferred but not required.
• 3–5 years in a management role with emphasis in customer service.
• Must have excellent verbal and written communication skills.
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations.
• Must possess a valid driver’s license from state of residence.

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients.
• Offer direction to staff in all aspects of operations, service, and client care.
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development.
• Able to work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports, as required.

Skills

Verbal communication

Written communication

Education

Bachelor’s degree

Job description

Ehrlich Pest Control, part of the Rentokil family, is seeking an Operations Manager to lead a team of service specialists and drive client satisfaction across the Richmond, VA area. The role involves coordinating field operations, partnering with the sales team, and ensuring efficient daily routing and service delivery.

The position requires 3–5 years in a management role focused on customer service, with strong verbal and written communication skills and a valid driver’s license.