Field Operations Manager

Jobtailor

Miami (FL)

On-site

USD 45,000 - 75,000

Full time

14 days+

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Job summary

Jobtailor in Miami, FL seeks a Site Operations Manager for commercial landscape maintenance overseeing ~300 sites across a geographic area. You will coordinate service levels with customers and Contract Partners, hire and manage Contract Partners, and conduct monthly inspections to ensure quality and scope of work.

Qualified candidates have at least two years of professional landscape maintenance experience, hands-on horticulture, irrigation, turf management, and ability to lead crews.

Qualifications

Two years of professional commercial landscape maintenance experience required.
Hands-on horticulture practices, irrigation operation/repair, turf management and fertilization techniques.
Experience in landscape enhancement or installation projects preferred.
Snow management experience may be required depending on territory.
Two years' experience hiring, leading, and managing landscape contractor personnel.

Responsibilities

Coordinate service levels at sites within geographic area with customers and contract partners.
Manage a portfolio of approximately 300 sites and conduct monthly inspections.
Hire and oversee Contract Partners for relinking sites; source locally when needed.
Empower autonomy to hire/terminate Contract Partners to meet service levels.
Meet with Contract Partners and customers on-site to ensure requests are met.
Identify potential quality problems and recommend corrective actions.

Skills

Landscape Care

Turf Management

Fertilization Techniques

Plant Selection

Bed Preparation

Pruning

Mulching

Seasonal Color Installation

Irrigation Repair

Quality Problem Identification

Customer Service

Communication

Problem Solving

Leadership

Job description

Responsible for coordinating the service levels at the sites in your geographic area with our customers and Contract Partners.
You would have a portfolio of approximately 300 sites.
Contract Partner and site responsibility for key or high maintenance locations and/or sites in your area including inspections each month with the goal of seeing all sites once per quarter.
Initiate contact with our Contract Partners to ensure they understand our Scope of Work, business requirements and how the Exterior Services team operates.
You would be responsible for hiring Contract Partners for relinking sites and help source Contract Partner's locally if need be.
You would have the autonomy to hire and terminate Contract Partner's if needed to correct service levels for our customers.
Meet with Contract Partners and customers on site as needed to ensure that service levels and/or requests from customers are being met.
Identify potential quality problems at customer sites and recommend corrective/preventative actions.

Requirements

Minimum of two years of professional commercial landscape maintenance experience required, including hands-on expertise in landscape care, horticulture practices, irrigation system operation and repair, turf management, and fertilization techniques.
Experience in landscape enhancement or installation projects such as plant selection, bed preparation, pruning, mulching, and seasonal color installation—is strongly preferred.
Snow management experience is required dependent upon geographic territory.
Minimum of two years' experience in hiring, leading, and managing landscape contractor personnel , including oversight of crews performing mowing, trimming, irrigation, seasonal services, and general grounds care.
Must pass an MVR, background, and drug test.

Core Competencies

Demonstrates expertise in commercial landscape maintenance, including horticulture practices, irrigation system operation, and turf management. Proven ability to manage contractor personnel and ensure service levels meet customer expectations.

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