Field Operations Manager

Jobtailor; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking an on-site Operations Manager to coordinate landscape maintenance across a broad geographic area. You will oversee approximately 300 sites, work with Contract Partners and customers, and ensure service levels meet expectations.

This role requires strong leadership, communication, and problem-solving skills to manage contractor teams and on-site inspections. Responsibilities include hiring and supervising Contract Partners, coordinating monthly inspections, and ensuring

Qualifications

• Experience coordinating service levels for multiple sites and partners.
• Ability to lead landscape maintenance teams and contractor personnel.
• Strong communication with customers and contract partners.

Responsibilities

• Coordinate service levels at sites within a geographic area.
• Manage a portfolio of approximately 300 sites.
• Hire Contract Partners and oversee their performance.

Skills

Customer Service

Communication

Problem Solving

Leadership

Job description

• Responsible for coordinating the service levels at the sites in your geographic area with our customers and Contract Partners.
• You would have a portfolio of approximately 300 sites.
• Contract Partner and site responsibility for key or high maintenance locations and/or sites in your area including inspections each month with the goal of seeing all sites once per quarter.
• Initiate contact with our Contract Partners to ensure they understand our Scope of Work, business requirements and how the Exterior Services team operates.
• You would be responsible for hiring Contract Partners for relinking sites and help source Contract Partner’s locally if need be.
• You would have the autonomy to hire and terminate Contract Partner’s if needed to correct service levels for our customers.
• Meet with Contract Partners and customers on site as needed to ensure that service levels and/or requests from customers are being met.
• Identify potential quality problems at customer sites and recommend corrective/preventative actions.
• Measure potential customer sites and report inventories to the corporate office as preparation for proposal submission.

Requirements

• Minimum of two years of professional commercial landscape maintenance experience required, including hands-on expertise in landscape care, horticulture practices, irrigation system operation and repair, turf management, and fertilization techniques.
• Experience in landscape enhancement or installation projects —such as plant selection, bed preparation, pruning, mulching, and seasonal color installation—is strongly preferred.
• Snow management experience is required dependent upon geographic territory.
• Minimum of two years’ experience in hiring, leading, and managing landscape contractor personnel, including oversight of crews performing mowing, trimming, irrigation, seasonal services, and general grounds care.
• Must pass an MVR, background, and drug test.

Core Competencies

Demonstrates expertise in commercial landscape maintenance, including horticulture practices, irrigation system operation, and turf management. Proven ability to manage contractor personnel and ensure service levels meet customer expectations.

Highest-signal resume keywords

• Commercial Landscape Maintenance Experience
• Horticulture Practices
• Irrigation System Operation
• Hiring And Managing Landscape Contractors
• Snow Management Experience

Hard Skills

• Landscape Care
• Turf Management
• Fertilization Techniques
• Plant Selection
• Bed Preparation
• Pruning
• Mulching
• Seasonal Color Installation
• Irrigation Repair
• Quality Problem Identification

Soft Skills

• Customer Service
• Communication
• Problem Solving
• Leadership

Certifications & Qualifications

• MVR Check
• Background Check
• Drug Test

Industry Keywords

• Contract Partners
• Service Levels
• Exterior Services
• Landscape Enhancement
• Grounds Care