Field Operations Manager

PHFM; Baltimore (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits plan

401(k) plan

Weekly car allowance

Paid Time Off

Company paid long-term disability and life insurance

Job summary

PHFM is seeking a dedicated professional to coordinate landscape services across Baltimore, Maryland. You will manage a portfolio of approximately 300 sites, ensuring quality and service levels are upheld. Responsibilities include hiring and overseeing contractors, conducting inspections, and maintaining customer satisfaction.

An ideal candidate will have a minimum of two years of experience in commercial landscape maintenance, including hands-on expertise in irrigation and turf management. Join PHFM's commitment to excellence in landscape services with comprehensive benefits and a supportive work environment.

Qualifications

• Minimum of two years of professional commercial landscape maintenance experience.
• Experience in landscape enhancement or installation projects preferred.
• Must pass an MVR, background, and drug test.

Responsibilities

• Coordinate service levels at sites in your geographic area.
• Hire Contract Partners and oversee their work.
• Conduct quality inspections at customer sites.
• Ensure that customer requests are met.

Skills

Commercial landscape maintenance experience

Horticulture practices

Irrigation system operation

Turf management

Fertilization techniques

Snow management experience

Leadership and management of landscape contractors

Job description

Description

SUPERCHARGE your career here at PHFM!

Why Powerhouse:

• Comprehensive benefits plan with multiple plan options for medical and dental.
• Vision, HSA, Voluntary Life, FSA, Dependent Care and additional voluntary benefits
• Company paid long term disability and life insurance.
• 11 Paid company holidays.
• Paid Time Off
• 401(k) plan
• Weekly car allowance of $117.31 per week

What YOU will do:

• Responsible for coordinating the service levels at the sites in your geographic area with our customers and Contract Partners. You would have a portfolio of approximately 300 sites.
• Contract Partner and site responsibility for key or high maintenance locations and/or sites in your area including inspections each month with the goal of seeing all sites once per quarter. Quality Service Inspectors would also be in your market doing inspections so that all sites are seen once every 60 days.
• Initiate contact with our Contract Partners to ensure they understand our Scope of Work, business requirements and how the Exterior Services team operates.
• You would be responsible for hiring Contract Partners for relinking sites and help source Contract Partner’s locally if need be. You would have the autonomy to hire and terminate Contract Partner’s if needed to correct service levels for our customers. Our Procurement Team would be responsible for linking new business and organic growth in your area.
• Meet with Contract Partners and customers on site as needed to ensure that service levels and/or requests from customers are being met. This could be site, DM or Regional Level.
• Identify potential quality problems at customer sites and recommend corrective/preventative actions.
• Measure potential customer sites and report inventories to the corporate office as preparation for proposal submission.

What YOU bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of two years of professional commercial landscape maintenance experience required, including hands‑on expertise in landscape care, horticulture practices, irrigation system operation and repair, turf management, and fertilization techniques.
• Experience in landscape enhancement or installation projects—such as plant selection, bed preparation, pruning, mulching, and seasonal color installation is strongly preferred.
• Snow management experience is required dependent upon geographic territory.
• Minimum of two years’ experience in hiring, leading, and managing landscape contractor personnel, including oversight of crews performing mowing, trimming, irrigation, seasonal services, and general grounds care.
• Must pass an MVR, background, and drug test.

Equal Opportunity Employer/Disability/Veterans