Field Operations Manager

PHFM | Facilities Maintenance - Interior & Exterior Services; Little Rock (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits plan

401(k) plan

Paid time off

Weekly car allowance of $117.31

Job summary

A facilities maintenance service provider is looking for a qualified professional to coordinate landscape maintenance across approximately 300 sites. The ideal candidate will have at least two years of professional landscape maintenance experience, including management of contractors and hands-on expertise in irrigation, turf management, and horticulture practices. Responsibilities include managing service levels, conducting inspections, and hiring local partners when necessary. Benefits include comprehensive health coverage and a 401(k) plan.

Qualifications

• Minimum of two years of commercial landscape maintenance experience.
• Experience in leading and managing landscape contractor personnel.
• Must pass an MVR, background, and drug test.

Responsibilities

• Coordinate service levels at about 300 sites with customers and contract partners.
• Conduct monthly inspections of key locations and manage service standards.
• Hire and manage contract partners for service delivery and quality control.

Skills

Commercial landscape maintenance

Horticulture practices

Irrigation system operation and repair

Turf management

Fertilization techniques

Crew leadership and management

Job description

Benefits

• Comprehensive benefits plan with multiple plan options for medical and dental.
• Vision, HSA, voluntary life, FSA, dependent care and other voluntary benefits.
• Company‑paid long‑term disability and life insurance.
• 11 paid company holidays.
• Paid time off.
• 401(k) plan.
• Weekly car allowance of $117.31 per week.

Responsibilities

• Coordinate the service levels at the sites in your geographic area with our customers and contract partners, managing a portfolio of approximately 300 sites.
• Take responsibility for key or high‑maintenance locations, including monthly inspections with the goal of seeing all sites once per quarter and coordinating with quality service inspectors who ensure all sites are seen every 60 days.
• Initiate contact with contract partners to ensure they understand our scope of work, business requirements, and how the exterior services team operates.
• Hire and manage contract partners for site relinking, source local partners when necessary, and have the authority to hire or terminate partners to correct service levels for customers. The procurement team will handle new business and organic growth.
• Meet with contract partners and customers on site as needed to ensure service levels and customer requests are met at site, DM, or regional levels.
• Identify potential quality problems at customer sites and recommend corrective or preventative actions.
• Measure potential customer sites and report inventories to the corporate office in preparation for proposal submission.

Qualifications

• Minimum of two years of professional commercial landscape maintenance experience, including hands‑on expertise in landscape care, horticulture practices, irrigation system operation and repair, turf management, and fertilization techniques.
• Strong preference for experience in landscape enhancement or installation projects such as plant selection, bed preparation, pruning, mulching, and seasonal color installation.
• Snow management experience is required depending on geographic territory.
• Minimum of two years of experience in hiring, leading, and managing landscape contractor personnel, including oversight of crews performing mowing, trimming, irrigation, seasonal services, and general grounds care.
• Must pass an MVR, background, and drug test.

Equal Opportunity Employer/Disability/Veterans