Field Operations Leader – Water Utility

American Water Co.; New Jersey; Hybrid; USD 71,000 - 118,000; Full time

Job summary

American Water in the United States seeks a Supervisor to manage day-to-day water and wastewater operations, ensuring compliance with company policies and regulations. You will lead regional teams, monitor performance, and maintain safety, quality, and reliability in regulated systems.

The role emphasizes budgeting, process improvement, and effective collaboration with cross-functional leaders to deliver dependable services and grow with a national utility.

Qualifications

• Minimum 2-5 years experience in operations.
• Bachelor's degree or equivalent preferred.
• Valid driver's license required.
• Water/wastewater certification is a plus.
• Field utility experience preferred.

Responsibilities

• Supervise regional construction, operations, and maintenance within established budget limitations.
• Assures policies and programs are adhered to for efficiency and profitability.
• Train and develop personnel in operational integrity (quality, environment, reliability, health, safety).
• Obtain permits, licenses, and rights of way as required for compliance.
• May handle customer service related issues and support pricing and integration analyses.

Skills

Water operations

Regulatory knowledge

Education

Bachelor's degree

High school diploma

Tools

Microsoft Office

Excel

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Job Title: Superintendent, Field Operations

Posting Start Date: 9/15/26

Job Description:

Position Information

$70,690 to $118,100

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

• #LI-Onsite
• #LI-MR23

Primary Role

Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicablegovernmental laws and regulations.

Key Accountabilities

• Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%)
• Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security,
• etc.) is maintained. (10%)
• Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%)
• May be involved in customer service related issues. (10%)
• Implement and foster the coaching and development of employees, including idea generation,within respective functional areas. (10%)
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effectiveleadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication bylistening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge/Skills

Knowledge of the regulated water business and the regulations impacting the business. Knowledge of process and operational areas.

Experience/Education

• Minimum 2-5 years experience in operations.
• Bachelors or equivalent experience preferred.
• High School Diploma or GED required
• Must have a valid driver's license
• Water and/or wastewater certification is a plus
• Field utility experience is highly preferred
• Previous experience managing a team is preferred
• Previous experience managing a Union workforce is preferred
• Must have experience with Microsoft Office Applications; Strong Excel knowledge

Travel Requirements

Local and occasional regional travel.

Work Environment

• Position will be based out - 149 Yellowbrook Road Suite 109 Farmingdale NJ 07727
• Position will be Monday-Friday, 7:00am-3:30pm
• On-call responsibility
• Indoor and outdoor environment. 24/7 operations.

Competencies

Manages Complexity Ensures Accountability Directs Work Develops Talent Builds Effective Teams Balances Stakeholders

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.