Head of Operations — Water & Wastewater Excellence

American Water; Charleston (WV); On-site; USD 180,000 - 245,000; Full time

Benefits offered by this job

401(k) plan

Health, dental, vision benefits

Career development opportunities

Job summary

American Water is seeking an experienced VP of Operations to drive operational excellence across water and wastewater operations. This executive role oversees water quality, field operations, production, and maintenance with emphasis on regulatory compliance, customer service, continuous improvement, and financial performance.

Join a nationally recognized utility committed to pay equity and employee development, offering extensive benefits packages and opportunities to lead high-performing teams

Qualifications

• Demonstrated experience leading and empowering employees to improve performance.
• Experience managing operational areas across multiple locations with represented employees.
• Strong understanding of regulatory requirements in water/wastewater utilities.

Responsibilities

• Develop and direct operations strategies for water and wastewater services.
• Ensure regulatory compliance across facilities and operations.
• Manage budgets and financial targets for responsible areas.
• Lead and develop staff to drive performance and diversity.

Skills

Leadership

Regulatory knowledge

Strategic planning

People management

Communication

Education

Bachelor's degree in operational discipline, management or related discipline

Job description

American Water is seeking an experienced VP of Operations to drive operational excellence across water and wastewater operations. This executive role oversees water quality, field operations, production, and maintenance with emphasis on regulatory compliance, customer service, continuous improvement, and financial performance.

Join a nationally recognized utility committed to pay equity and employee development, offering extensive benefits packages and opportunities to lead high-performing teams