Field Operations Leader (Travel & Leadership)

We Care Senior Care, Inc.; Brentwood (TN); On-site; USD 63,000 - 77,000; Full time

Job summary

Home Instead® | We Care Senior Care is seeking a Field Operations Specialist to strengthen operations and develop leaders across 15 locations, with heavy field travel (85–95%). Based in Brentwood, TN, you will work closely with the Vice President, support General Managers, and step into temporary branch leadership roles as needed.

This developmental role offers a path toward future General Manager opportunities, with a focus on training, coaching, and standardized procedures across locations.

Qualifications

• Bachelor’s degree in business or related field, or equivalent professional experience.
• Leadership or operations experience in home care, senior services, multi-location operations, or another service-oriented industry.
• Experience coaching, training, and developing employees or management teams.
• Strong business acumen, including understanding of financial performance and P&L management.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to work independently, adapt quickly, and lead confidently in unfamiliar environments.
• Strong organizational skills and the ability to balance competing priorities.
• Valid driver’s license and ability to meet company driving requirements.
• Willingness and ability to travel 85-95% of the time, including frequent overnight stays.

Responsibilities

• Develop Leaders: Partner with the Vice President to train, coach, and support new and developing General Managers and other key team members.
• Strengthen Branch Operations: Travel to our locations to identify opportunities, troubleshoot challenges, and help teams improve performance.
• Step Into Leadership: Serve as Acting General Manager during temporary leadership vacancies, overseeing daily operations and supporting employees and clients.
• Drive Consistency: Help implement standardized training, operating procedures, and leadership best practices across locations.
• Support Team Success: Build relationships with local teams, provide practical coaching, and help leaders achieve their goals.
• Monitor Progress: Track training milestones, operational improvements, and branch transitions while keeping the Vice President informed.

Skills

Leadership

Operations management

Coaching & development

Communication

Problem-solving

Time management

Education

Bachelor’s degree or equivalent experience

Job description

Home Instead® | We Care Senior Care is seeking a Field Operations Specialist to strengthen operations and develop leaders across 15 locations, with heavy field travel (85–95%). Based in Brentwood, TN, you will work closely with the Vice President, support General Managers, and step into temporary branch leadership roles as needed.

This developmental role offers a path toward future General Manager opportunities, with a focus on training, coaching, and standardized procedures across locations.