Field Supervisor & Lead Care Professional — Flexible Travel

Home Instead; Mishawaka (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly Pay

401(k) Retirement Options

Paid Time Off (PTO)

Full-Time Employment

Career Advancement Opportunities

Paid Training & Professional Dev.

Supportive Leadership Team

Employee Recognition & Appreciation

Meaningful Work

Job summary

Home Instead in Mishawaka, IN is seeking a Field Supervisor / Lead Care Professional to mentor Care Professionals, support clients, and ensure high-quality in-home care across St. Joseph and Elkhart Counties.

This leadership role blends hands-on caregiving with scheduling coordination and coaching, requiring open availability and reliable travel. You will train new staff, assist with client starts, and act as a liaison between field staff and office leadership to maintain exceptional service

Qualifications

• Minimum 1 year of professional caregiving experience.
• Experience with dementia, Alzheimer's, or complex care situations preferred.
• Excellent communication and interpersonal skills.
• Ability to coach, train, and mentor fellow caregivers.
• Strong problem-solving skills and the ability to work independently.
• Positive attitude and the ability to remain calm and professional in challenging situations.

Responsibilities

• Assist with new client starts and help clients and families feel comfortable and confident with our services.
• Provide hands-on care and support for clients with complex or challenging needs.
• Train, mentor, and encourage new and existing Care Professionals.
• Assist with caregiver introductions, transitions, and quality assurance visits.
• Help cover urgent staffing needs and unexpected call-offs.
• Communicate with Scheduling, HR, and Operations to ensure exceptional service.
• Serve as a positive role model and resource for fellow caregivers.
• Travel throughout St. Joseph and Elkhart Counties to support clients and caregivers wherever needed.

Skills

Caregiving

Leadership

Mentoring

Dementia care

Communication

Problem-solving

Job description

Home Instead in Mishawaka, IN is seeking a Field Supervisor / Lead Care Professional to mentor Care Professionals, support clients, and ensure high-quality in-home care across St. Joseph and Elkhart Counties.

This leadership role blends hands-on caregiving with scheduling coordination and coaching, requiring open availability and reliable travel. You will train new staff, assist with client starts, and act as a liaison between field staff and office leadership to maintain exceptional service