Field Operations Leader — Multi-Site & Growth

PROJECT NEW GENERATION LLC; Glendale (AZ); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

Vision insurance

Job summary

Project New Generation LLC seeks a Director of Operations to oversee day-to-day execution across all service lines and locations, including staffing, service delivery, documentation, and regulatory compliance. The role requires hands-on leadership in the field, with direct insight into every client and staff member to prevent issues and keep operations audit-ready.

The director will drive operational consistency, monitor census and staffing, and coordinate with leadership to launch new sites and

Responsibilities

• Own daily operational execution across every service line and location, and keep the COO informed of status, risk, and need.
• Build, document, and enforce consistent operating procedures so that each site runs the same way regardless of who is on shift.
• Track census, utilization, authorized-versus-delivered hours, staffing levels, and open positions across all service lines, and report on them to the COO on a regular cadence.
• Identify bottlenecks, coverage risks, and compliance gaps before they become findings, and correct them.
• Support operational launch of new locations, service lines, and programs, including setup, staffing, supplies, documentation systems, and go-live readiness.

Job description

Project New Generation LLC seeks a Director of Operations to oversee day-to-day execution across all service lines and locations, including staffing, service delivery, documentation, and regulatory compliance. The role requires hands-on leadership in the field, with direct insight into every client and staff member to prevent issues and keep operations audit-ready.

The director will drive operational consistency, monitor census and staffing, and coordinate with leadership to launch new sites and