Field Operations Leader - Broadband Tech & Service Delivery

Vyve Broadband; Forest City (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Wellness rewards

Pet insurance

Telemedicine & virtual counseling

Leadership development

Job summary

Vyve Broadband is seeking a Technical Operations Supervisor to lead a field team responsible for delivering high‑quality broadband, fiber, TV and voice services in our non‑urban markets. You will oversee daily operations, troubleshoot network issues, and ensure FCC compliance while building strong ties with local communities and authorities.

You will manage budgets, mentor technicians, and promote safety, growth, and professional development in a fast‑paced field environment.

Qualifications

• 5+ years of supervisory experience in cable, broadband, or a related field.
• Strong technical knowledge of system operations and evolving technologies.
• Hands‑on leadership style and problem‑solving skills.
• Ability to lift 75 lbs. and work in the field as needed.

Responsibilities

• Lead and develop field technicians to deliver exceptional service.
• Troubleshoot and resolve system issues, ensuring top‑quality performance.
• Oversee daily operations, budgets, and compliance with FCC standards.
• Build strong relationships with local communities and authorities.
• Foster a culture of safety and growth.

Skills

Field leadership

Team development

Troubleshooting

Operations management

Tools

Network monitoring tools

Field productivity tools

Job description

Vyve Broadband is seeking a Technical Operations Supervisor to lead a field team responsible for delivering high‑quality broadband, fiber, TV and voice services in our non‑urban markets. You will oversee daily operations, troubleshoot network issues, and ensure FCC compliance while building strong ties with local communities and authorities.

You will manage budgets, mentor technicians, and promote safety, growth, and professional development in a fast‑paced field environment.