Technical Operations Supervisor

Vyve Broadband; Asheville (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision options

Company-paid life insurance & disability coverage

401(k) with Company Match

Wellness Rewards

Pet insurance

Free 24/7 telemedicine

Growth Opportunities

Job summary

Vyve Broadband in Asheville, North Carolina is seeking a Technical Operations Supervisor to lead and develop field technicians, ensuring high-quality service delivery. You will oversee operations while troubleshooting system issues and maintaining compliance with FCC regulations.

The role requires over 5 years of supervisory experience in cable or broadband and strong technical knowledge. Join us to make an impact and keep communities connected.

Qualifications

• 5+ years of supervisory experience in cable, broadband, or a related field.
• Strong technical knowledge of system operations and evolving technologies.
• Ability to lift 75 lbs. and work in the field as needed.

Responsibilities

• Lead and develop field technicians to deliver exceptional service.
• Troubleshoot and resolve system issues, ensuring top-quality performance.
• Oversee daily operations, budgets, and compliance with FCC standards.
• Build strong relationships with local communities and authorities.
• Foster a culture of safety and growth.

Skills

Supervisory experience in cable or broadband

Technical knowledge of system operations

Problem-solving skills

Strong leadership style

Job description

Technical Operations Supervisor

Join Vyve Broadband — where your leadership keeps communities connected. We deliver high‑speed internet, fiber, TV, and voice services to non‑urban markets in 16 states.

What you’ll do

• Lead and develop field technicians to deliver exceptional service
• Troubleshoot and resolve system issues, ensuring top‑quality performance
• Oversee daily operations, budgets, and compliance with FCC standards
• Build strong relationships with local communities and authorities
• Foster a culture of safety and growth

What we’re looking for

• 5+ years of supervisory experience in cable, broadband, or a related field
• Strong technical knowledge of system operations and evolving technologies
• Hands‑on leadership style and problem‑solving skills
• Ability to lift 75 lbs. and work in the field as needed

Benefits

• Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
• Peace of Mind – Company‑paid life insurance & disability coverage, with voluntary buy‑up options
• 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
• Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
• Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
• Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
• Growth Opportunities – Leadership development, professional sales training & ongoing learning

Make an impact. Lead a team. Keep people connected.

Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.