Technical Operations Lead - Field & Team Performance

Vyve Broadband; Asheville (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision options

Company-paid life insurance & disability coverage

401(k) with Company Match

Wellness Rewards

Pet insurance

Free 24/7 telemedicine

Growth Opportunities

Job summary

Vyve Broadband in Asheville, North Carolina is seeking a Technical Operations Supervisor to lead and develop field technicians, ensuring high-quality service delivery. You will oversee operations while troubleshooting system issues and maintaining compliance with FCC regulations.

The role requires over 5 years of supervisory experience in cable or broadband and strong technical knowledge. Join us to make an impact and keep communities connected.

Qualifications

• 5+ years of supervisory experience in cable, broadband, or a related field.
• Strong technical knowledge of system operations and evolving technologies.
• Ability to lift 75 lbs. and work in the field as needed.

Responsibilities

• Lead and develop field technicians to deliver exceptional service.
• Troubleshoot and resolve system issues, ensuring top-quality performance.
• Oversee daily operations, budgets, and compliance with FCC standards.
• Build strong relationships with local communities and authorities.
• Foster a culture of safety and growth.

Skills

Supervisory experience in cable or broadband

Technical knowledge of system operations

Problem-solving skills

Strong leadership style

Job description

Vyve Broadband in Asheville, North Carolina is seeking a Technical Operations Supervisor to lead and develop field technicians, ensuring high-quality service delivery. You will oversee operations while troubleshooting system issues and maintaining compliance with FCC regulations.

The role requires over 5 years of supervisory experience in cable or broadband and strong technical knowledge. Join us to make an impact and keep communities connected.