Field Operations Lead - Restoration & Mitigation

HighGround; Pflugerville (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Holidays

Company Vehicle

Job summary

Dry Force is seeking a Field Operations Supervisor to lead mitigation technicians and field crews across the Austin market, ensuring projects are completed safely, efficiently, and to high standards.

The ideal candidate will be a hands-on leader with restoration experience, strong communication skills, and the ability to develop technicians while maintaining production goals and customer satisfaction.

Qualifications

• 3+ years of experience in water mitigation/restoration field operations.

Responsibilities

• Oversee daily mitigation operations and field production activities.
• Monitor active projects for quality, efficiency, and proper documentation.
• Ensure projects meet company standards and IICRC guidelines.
• Lead, coach, and develop technicians; conduct ride-alongs and field audits.
• Provide ongoing safety, customer service, and technical training.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Decision making under pressure

Tools

DASH

Xactimate

Encircle

MICA

MS Office

Job description

Dry Force is seeking a Field Operations Supervisor to lead mitigation technicians and field crews across the Austin market, ensuring projects are completed safely, efficiently, and to high standards.

The ideal candidate will be a hands-on leader with restoration experience, strong communication skills, and the ability to develop technicians while maintaining production goals and customer satisfaction.