Field Operations & Home Readiness Specialist

Progress Residential, LLC; Jacksonville (FL); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision

Parental leave

401(k) with company match

Paid holidays + PTO

Learning and development

Job summary

Progress Residential, LLC is hiring a Field Operations Specialist in Jacksonville, FL. The role focuses on securing and preparing vacant Progress homes for market, performing inspections, and conducting basic maintenance to ensure move-in readiness.

You will manage keys, re-keying, and garage remotes, coordinate with vendors, and help keep homes compliant with safety standards. Strong reliability and customer-service orientation are essential.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year experience in property management or maintenance/inspections.
• Must have reliable transportation.
• Property maintenance and repair skillset preferred.
• Experience in customer service preferred.
• Comfortable with Technology (Salesforce and Yardi knowledge a plus).
• Valid driver’s license and clean driving record required.
• Always maintain valid auto insurance.
• Willingness to drive safely and follow the company’s fleet driving policies.
• Ability to prioritize workload in a fast-paced work environment.
• Ability to work without direct supervision, adhere to the provided schedule, and efficiently complete all assigned tasks within the designated timeframe.

Responsibilities

• Walks assigned homes to ensure vacant on-market homes are move-in ready.
• Conducts quality control, move-in inspections, home curation, and cataloging.
• Performs basic maintenance and repairs (e.g., changing batteries, bulbs, filters).
• Prepares home for move-in by identifying issues, re-keying, and managing keys.
• Submits vacant service requests as needed.
• Performs light cleaning to improve asset presentation.
• Verifies utilities connected and coordinates with vendors.
• Ensures Smart Home systems are operational and follows policy.
• Installs/Removes portable self-show lockboxes as applicable.
• Inspects homes for scam activity and ensures marketing materials are present.
• Performs occupancy checks for eviction or skip cases with photos.

Skills

Reliable transportation

Property maintenance

Customer service

Technology proficiency (Salesforce/Yi\

Education

High School Diploma or GED

Job description

Progress Residential, LLC is hiring a Field Operations Specialist in Jacksonville, FL. The role focuses on securing and preparing vacant Progress homes for market, performing inspections, and conducting basic maintenance to ensure move-in readiness.

You will manage keys, re-keying, and garage remotes, coordinate with vendors, and help keep homes compliant with safety standards. Strong reliability and customer-service orientation are essential.