Field Operations Engineer

Ladders; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health benefits

Unlimited paid time off

Possible relocation assistance

Job summary

Ladders is seeking a Field Operations Engineer to lead on-site technical operations for global field projects, with a strong focus on deploying and supporting weather monitoring systems.

You will coordinate across logistics, technical setup, and troubleshooting to ensure systems are ready and performing before, during, and after events, serving as the primary on-site contact for field activities.

Qualifications

• 3+ years in a customer-facing Enterprise SaaS or B2B role.
• Hands-on expertise with weather systems, including weather stations and radars.
• Ability to obtain an international driver's license and manage logistics.
• Will ingness to travel internationally approximately 60% of the year.
• Strong interpersonal communication and technical presentation skills.
• Practical mindset for dynamic problem-solving.
• Team coordination experience in small field teams.

Responsibilities

• Lead on-site technical operations during global projects.
• Manage deployment and installation of weather systems.
• Ensure system readiness and uptime before, during, and after events.
• Support logistics, setup coordination, and on-site troubleshooting.
• Act as the primary on-site contact during field activities.
• Collaborate cross-functionally to refine configurations and solutions.
• Clarify system capabilities and document technical solutions.

Skills

Customer-facing SaaS/B2B experience

Weather systems knowledge

International travel readiness

Strong communication

Job description

For our client, we are seeking a Field Operations Engineer to join the team of a leader in the Technical Services space. This role will lead on-site technical operations for global field projects, with a strong focus on deploying and supporting weather monitoring systems. The position requires close coordination across logistics, technical setup, and troubleshooting to ensure systems are ready and performing before, during, and after events. You will serve as the primary on-site contact, working cross-functionally to refine configurations, communicate capabilities, and document solutions that keep field operations running smoothly.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Lead on-site technical operations during global projects


• Manage deployment and installation of weather systems


• Ensure system readiness and uptime before, during, and after events


• Support logistics, setup coordination, and on-site troubleshooting


• Act as the primary on-site contact during field activities


• Collaborate cross-functionally to refine configurations and solutions


• Clarify system capabilities and document technical solutions

Qualifications

• 3+ years in a customer-facing Enterprise SaaS or B2B role


• Hands-on expertise with weather systems, including weather stations and radars


• Ability to obtain an international driver's license and manage logistics


• Willingness to travel internationally approximately 60% of the year


• Strong interpersonal communication and technical presentation skills


• Practical mindset for dynamic problem-solving


• Team coordination experience in small field teams

Benefits

• Comprehensive health benefits


• Unlimited paid time off


• Possible relocation assistance

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.