Field Operations & Driver Coaching Manager

WM; Pompano Beach (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid vacation and holidays

Personal days

Job summary

WM seeks an experienced Operations Manager or Transportation Manager to lead our field-based driver teams. This role oversees daily transportation operations, conducts route observations and ride-alongs, and fosters a safety-first culture.

The position spends the majority of the day in the field with frontline employees. Ideal candidates will have a strong background in DOT regulations and transportation logistics, proven leadership, and a passion for coaching and developing drivers.

Qualifications

• Strong knowledge of DOT regulations and transportation logistics.
• Proven ability to lead and develop driver teams.
• Coaching and mentoring drivers to achieve performance goals.

Responsibilities

• Onboarding, developing, coaching, mentoring and performance management of all drivers and helpers.
• Establish and maintain positive relationships with front-line employees.
• Spend the majority of the day in the field with frontline employees.
• Ensure tools, instruction and feedback for daily duties.
• Meet with new frontline employees daily for onboarding support.
• Provide timely, consistent touchpoints and review best practices to improve performance.
• Lead safety practices and investigate injuries or incidents with consistent retraining.
• Document records for regulatory agencies such as DOT.
• Visit customer sites to evaluate safety issues and seek service improvements.

Skills

Leadership

Coaching

DOT regulations

Team engagement

Safety leadership

Education

Associate's Degree

High School Diploma

Job description

WM seeks an experienced Operations Manager or Transportation Manager to lead our field-based driver teams. This role oversees daily transportation operations, conducts route observations and ride-alongs, and fosters a safety-first culture.

The position spends the majority of the day in the field with frontline employees. Ideal candidates will have a strong background in DOT regulations and transportation logistics, proven leadership, and a passion for coaching and developing drivers.