Field Operations Dispatcher & Scheduling Specialist

PSG Global Solutions; Beaumont (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading service solutions provider is seeking an individual to monitor field tech operations in Beaumont, Texas. The successful candidate will ensure that assignments are completed on time, work with supervisors to resolve scheduling issues, and handle customer complaints to ensure satisfaction. Attendance at monthly safety meetings and adherence to safety training is required. This role is vital in supporting field personnel to meet the company's service goals.

Qualifications

• Ability to monitor and manage field tech operations.
• Strong organizational and communication skills.
• Experience in handling customer issues and complaints.

Responsibilities

• Monitor field tech trucks for assignment completion.
• Make adjustments to current day's work on field tech trucks as needed.
• Work with supervisors to resolve schedule issues.

Job description

A leading service solutions provider is seeking an individual to monitor field tech operations in Beaumont, Texas. The successful candidate will ensure that assignments are completed on time, work with supervisors to resolve scheduling issues, and handle customer complaints to ensure satisfaction. Attendance at monthly safety meetings and adherence to safety training is required. This role is vital in supporting field personnel to meet the company's service goals.