Field Operations Coach for Operator Growth

Krispy Krunchy Chicken, LLC; Utah; On-site; USD 70,000 - 95,000; Full time

Job summary

Krispy Krunchy Chicken, LLC is seeking an Operator Success Coach to serve as a business consultant, supporting operator growth, operational execution, food quality, food safety, and guest experience across an assigned unit. This field-based role emphasizes coaching, relationship-building, and problem-solving in a fast-paced environment.

The ideal candidate will coach store teams to uphold brand standards, drive operational improvements, and partner with leadership to sustain post-opening growth

Qualifications

• 3–5 years of restaurant/retail/foodservice operations experience
• ServSafe Food Manager Certification or ability to obtain within 60 days
• Ability to travel up to 80% (overnight and air travel)
• Proficiency with Microsoft Office Suite, Salesforce, and other business systems

Responsibilities

• Drive same-store sales growth and guest experience by coaching Operators on quality, merchandising, promotions, labor efficiency and execution
• Conduct scheduled store visits to assess performance and reinforce brand standards
• Monitor KPIs, identify trends and partner with Operators on action plans
• Provide ongoing onsite coaching and training using current Operations Execution Manual and training materials
• Document store activity and follow-up actions, maintaining clear communication with Operators and leadership

Skills

Coaching

Communication

Relationship-building

Problem-solving

Time-management

Salesforce

Tools

Salesforce

MS Office

Job description

Krispy Krunchy Chicken, LLC is seeking an Operator Success Coach to serve as a business consultant, supporting operator growth, operational execution, food quality, food safety, and guest experience across an assigned unit. This field-based role emphasizes coaching, relationship-building, and problem-solving in a fast-paced environment.

The ideal candidate will coach store teams to uphold brand standards, drive operational improvements, and partner with leadership to sustain post-opening growth