Field Operations Coach for Operator Growth

Krispy Krunchy Foods LLC; Utah; On-site; USD 65,000 - 90,000; Full time

Job summary

Krispy Krunchy Foods LLC seeks an Operator Success Coach to support operator growth and operational excellence across stores. This field role emphasizes coaching, visiting locations, and driving improvements in food quality, guest experience, and brand standards.

The ideal candidate will be highly organized, adaptable, and skilled at influencing store teams through effective coaching and follow-through while traveling up to 80% as needed.

Qualifications

• 3–5 years of restaurant/retail/foodservice operations experience.
• Strong coaching, communication, organizational and relationship-building skills.
• Willingness to travel up to 80%, including overnight and air travel.

Responsibilities

• Coach Operators to improve food quality, guest experience, and operational execution.
• Conduct scheduled store visits to assess performance and drive improvements.
• Monitor KPIs, identify trends, and partner with Operators on action plans.
• Document observations and maintain clear communication with Operators and leadership.
• Provide onsite coaching and training using current manuals and training materials.
• Support Operators with food safety, equipment issues, and guest concerns.
• Ensure compliance with food safety standards and sanitation procedures.
• Build relationships with Operators and store teams through regular communication and follow-through.

Skills

Coaching

Communication

Relationship building

Problem solving

Time management

Travel readiness

Education

ServSafe Food Manager Certification

Tools

Salesforce

Microsoft Office

POS systems

Job description

Krispy Krunchy Foods LLC seeks an Operator Success Coach to support operator growth and operational excellence across stores. This field role emphasizes coaching, visiting locations, and driving improvements in food quality, guest experience, and brand standards.

The ideal candidate will be highly organized, adaptable, and skilled at influencing store teams through effective coaching and follow-through while traveling up to 80% as needed.