Field Operations & Client Care Assistant

Sci Corp; Ponce (PR); On-site; USD 30,000 - 42,000; Full time

Job summary

Sci Corp is seeking an organized office clerk to support family services and operations in a sensitive environment. You will prepare documents, assist with obituaries, process payments, and coordinate memorial orders with care and confidentiality.

Responsibilities include scheduling, data entry, and liaising with staff to ensure accurate documentation while maintaining empathy toward client families at all times.

Qualifications

• High school diploma or equivalent.
• 1–2 years of clerical or customer service experience.
• Ability to manage inquiries with professionalism and empathy.

Responsibilities

• Prepares death certificates, permits, and Veteran’s paperwork.
• Coordinates memorial orders and inventory for vaults and markers.
• Receives payments, processes contracts, and manages daily schedules.

Skills

Customer service

Communication

Empathy

Multitasking

Education

High School Diploma

Tools

MS Office Suite

Job description

Sci Corp is seeking an organized office clerk to support family services and operations in a sensitive environment. You will prepare documents, assist with obituaries, process payments, and coordinate memorial orders with care and confidentiality.

Responsibilities include scheduling, data entry, and liaising with staff to ensure accurate documentation while maintaining empathy toward client families at all times.