Field Office Technician - Secret or Top-Secret Clearance

S2i2, Inc; Bridgeport (WA); On-site; USD 55,000 - 59,000; Full time

Job summary

S2i2, Inc. is seeking a Field Office Technician to deliver on-site IT support at Bridgeport, WA. The role requires an active clearance and involves deploying to field offices for infrastructure and device wellness checks.

You will conduct network evaluations, check conference room equipment, support end-user devices, and ensure compliance with IT policies. Travel to sites is required.

Qualifications

• Bachelor's degree (or equivalent) in IT, CS, or related field.
• 4+ years of IT/field support experience.
• Strong hardware, software, and network troubleshooting knowledge.
• Good problem-solving and communication skills; able to handle multiple tasks.
• Proficient with remote support tools and ticketing systems.
• Willingness to travel.

Responsibilities

• Provide on-site IT support by deploying to field offices for IT infrastructure and device wellness checks.
• Perform network performance evaluations and conference room equipment checks.
• Support end-user devices and ensure compliance with USACE IT policies.
• Assist with IT equipment disposal training and on-site ticketing support.

Skills

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Remote support tools

Ticketing systems

Travel readiness

Education

Bachelor's degree in IT/CS or related field

Tools

Ticketing systems

Remote support tools

Job description

Job Title: Field Office Technician

Location: Bridgeport, WA On-Site

Clearance: Active Secret or Top-Secret Clearance

Salary: $55K-$59K

Application Deadline: November 30, 2026

Provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks. Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies. Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.

Requirements

• Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field
• Four (4) years of experience in IT and/or field/user support roles.
• Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance.
• Possess strong problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
• Must be proficient in remote support tools and ticketing systems
• Must be willing to travel.

Certification Required - One (1) from the list below

• CompTIA A+OR- Microsoft Certified: Modern Desktop AdministratorOR- CNDOR- GFACTOR- GSECOR- Security+

Desired Skills and Experience

• Familiarity with USACE IT environment and policies is a plus.

About S2i2

S2i2 is a growing company with a supportive and inclusive culture and many opportunities for professional development and growth. We have created a supportive, family-like work environment where contributions are recognized. Regular company updates and open lines of communication with leadership fosters collaboration within the company.

We Are Proud To Include

• Support to achieve professional certifications and degrees
• Leadership that is accessible to all employees
• Regular company updates
• Client networking social engagements
• Monthly team-building activities (past examples: Top Golf)
• Supporting our community - including veterans

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Salary: $55000 - $59000 per year