Field Network & Telecom Engineer

1rti; Omaha (NE); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

401(k) match

Medical

Dental

Vision

Paid holidays

PTO

Résumé du poste

Riverside Technologies Inc. is seeking a Network Engineer focused on telecommunications to design, implement, and support complex networks for customers.

The role involves onsite and remote work, travel up to 50%, and collaboration with OEMs and service vendors to ensure performance and reliability. The ideal candidate has experience in network architecture, UC systems (Cisco UC, Teams Phone, Zoom Phone), and strong diagnostic skills.

Qualifications

• Bachelor’s degree or equivalent experience in networking or related field.
• Network certifications such as Network+, Cisco CCNA/CCNP, Aruba, Meraki, Fortinet are highly desired.
• Knowledge of Fiber, CAT5e/6/6A is a plus.
• 1 year in field service supporting networking hardware.
• 3+ years in network architecture and deployment.
• Experience with Cisco Unified Communications, Microsoft Teams Phone, or Zoom Phone.
• Ability to travel up to 50% (domestic/international) and withstand varying shifts.
• Must pass drug screening and background check.

Responsabilités

• Provide onsite and remote support for customers’ networks, routers, switches, and servers.
• Design and implement new network solutions or improve current networks.
• Install, configure, and support network equipment including routers, switches, firewalls, DNS/DHCP and LANs.
• Monitor network activity, investigate faults, respond to issues, and resolve communications problems.
• Collaborate with OEMs, distributors, and third-party vendors to meet performance needs.
• Offer technical assistance and support for networking equipment and related IT systems.
• Communicate repair steps, parts, and timelines clearly to customers.
• Manage SIP trunking, call routing, and plan extensions (IVR, voicemail).
• Implement and monitor QoS policies; support E911 compliance and location tracking.
• Update network documentation and coordinate with project teams.
• Perform other related duties as assigned.

Connaissances

Network design

QoS policy

SIP trunking

VoIP

Field service

Customer support

Formation

Bachelor’s degree or equivalent experience in networking and security management

Outils

Cisco

Meraki

Aruba

Fortinet

HP

Microsoft Teams Phone

Zoom Phone

Description du poste

Riverside Technologies Inc. is seeking a Network Engineer focused on telecommunications to design, implement, and support complex networks for customers.

The role involves onsite and remote work, travel up to 50%, and collaboration with OEMs and service vendors to ensure performance and reliability. The ideal candidate has experience in network architecture, UC systems (Cisco UC, Teams Phone, Zoom Phone), and strong diagnostic skills.