Field Network & Telecom Integrations Specialist

Mosaic Health; Jacksonville (FL); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k)

Paid time off

Paid holidays

OT opportunities

Multi-state travel

Job summary

Mosaic Health is seeking a hands-on Technology Integrations Specialist to support infrastructure deployments, carrier turn-ups, migrations, and troubleshooting across multiple markets. You will collaborate with engineers, vendors, and field teams to ensure seamless connectivity and successful implementations.

Ideal candidates have 3+ years in network/infra, strong TCP/IP, DNS/DHCP, and experience with RingCentral or Five9 telephony, plus Microsoft 365/Azure proficiency.

Qualifications

• 3+ years hands-on experience in network, telecom, infrastructure, or field engineering.
• Strong understanding of TCP/IP, IPv4, VLANs, switching, DNS, DHCP, and routing fundamentals.
• Experience troubleshooting LAN/WAN and internet connectivity.
• Experience with carrier circuit installations, turn-ups, or troubleshooting.
• Working knowledge of switches, firewalls, wireless, and enterprise networking.
• Experience with RingCentral or Five9 telephony.
• Strong troubleshooting, documentation, and vendor coordination skills.
• Ability to work independently and communicate with engineers, carriers, and tech teams.
• Must have working knowledge of Microsoft Entra, Azure, and Microsoft 365.

Responsibilities

• Support network, telecom, and infrastructure implementations across multiple sites.
• Coordinate and troubleshoot carrier circuits, ISP connectivity, and LAN/WAN issues.
• Validate IP addressing, VLANs, routing, DNS, DHCP, and firewall connectivity.
• Support switches, wireless, VoIP, SIP, and related technologies.
• Troubleshoot issues across network, telecom, carrier, and endpoint layers.
• Provide hands-on support for Windows endpoints and Microsoft cloud services.
• Assist with Microsoft 365, Azure/Entra‑joined devices, authentication, printing, and connectivity.
• Support site openings, migrations, acquisitions, and relocations.
• Work with vendors, carriers, engineers, and field resources.
• Maintain technical documentation, diagrams, tickets, and implementation records.
• Serve as a technical escalation point and assist with root‑cause analysis.
• Perform endpoint configuration and user access tasks within Microsoft 365 and Azure.

Skills

Network engineering

Router/Switching

TCP/IP basics

DNS/DHCP

Microsoft 365/Azure

Vendor coordination

Education

Bachelor's degree in IT/Engineering

Tools

RingCentral

Five9

Azure/Entra

Job description

Mosaic Health is seeking a hands-on Technology Integrations Specialist to support infrastructure deployments, carrier turn-ups, migrations, and troubleshooting across multiple markets. You will collaborate with engineers, vendors, and field teams to ensure seamless connectivity and successful implementations.

Ideal candidates have 3+ years in network/infra, strong TCP/IP, DNS/DHCP, and experience with RingCentral or Five9 telephony, plus Microsoft 365/Azure proficiency.