Field Network & Cabling Technician

Essintial Enterprise Solutions LLC; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Essintial Enterprise Solutions LLC in the United States is seeking a T2 Technician to provide hands-on network, cabling, and field technology support at commercial customer sites.

The technician is expected to work independently with network infrastructure while also completing day‑to‑day field service assignments as required, including POS support, deskside support, workstation and peripheral service, hardware deployment, troubleshooting, documentation, and customer support.

Qualifications

• 3-5 years of relevant experience in low‑voltage cabling, telecommunications, IT support, network installation, field services, or a related discipline.
• Hands-on experience with Cat5e/Cat6 installation, termination, testing, labeling, and troubleshooting.
• Working knowledge of networking fundamentals, including TCP/IP, VLANs, DHCP, DNS, PoE, and basic firewall and switch concepts.
• Ability to work independently with network infrastructure and complete assigned tasks without continuous on‑site supervision.
• Familiarity with Windows operating systems and common IT troubleshooting steps.
• Ability to read and follow technical instructions, diagrams, port maps, and project documentation.
• Proficiency with standard cabling and hand tools and basic network diagnostics such as ping and traceroute.
• Strong communication, documentation, and customer service skills.
• Valid driver’s license and reliable transportation are required.
• Ability to pass a required background check and drug screening.
• Availability for early‑morning starts as needed, which may occur often depending on assignments.
• Weekend flexibility as needed, although weekend work is not expected to be frequent.
• Ability to travel regionally, with travel varying by assignment and potentially reaching up to 75%.
• Ability to lift 50 pounds regularly, work on ladders up to 12 feet, and sustain physical activity for shifts of 8 hours or more.
• Ability and willingness to operate and use a scissor lift when assigned. Required safety training will be provided.

Responsibilities

• Install, terminate, test, label, route, dress, and troubleshoot Cat5e/Cat6 cabling in accordance with project requirements.
• Install and support racks, patch panels, standard switches, routers, firewalls, wireless access points, faceplates, and related network equipment.
• Perform general field technician work daily as required, including POS, kiosk, workstation, printer, peripheral, and commercial technology support.
• Provide deskside support for desktops, laptops, printers, mobile devices, and peripherals.
• Assist with desktop and laptop deployments, workstation setup, imaging, upgrades, and hardware replacement.
• Support user account setup, password resets, and basic application troubleshooting.
• Troubleshoot cabling, connectivity, hardware, software, and common end‑user technology issues.
• Read and follow wiring diagrams, port‑mapping tables, technical instructions, and multi‑step project procedures.
• Use web‑based or software deployment tools as required to complete assigned work and document results.
• Coordinate professionally with customers, site contacts, location managers, remote support teams, and project teams.
• Complete required photos, work orders, tickets, and project documentation accurately and on time.
• Follow safety requirements, customer site protocols, and project procedures, and maintain a clean, professional work area.
• Travel to customer locations and work flexible schedules based on business and project needs.

Skills

Low-voltage cabling

Cat5e/Cat6 install

Networking basics

Windows troubleshooting

Documentation

Customer service

Travel readiness

Safety procedures

Tools

RJ-45 crimp tool

Ethernet cable tester

Punch-down tool

Scissor lift operation

Ladder use

Cable tracer

Basic hand tools

Job description

Essintial Enterprise Solutions LLC in the United States is seeking a T2 Technician to provide hands-on network, cabling, and field technology support at commercial customer sites.

The technician is expected to work independently with network infrastructure while also completing day‑to‑day field service assignments as required, including POS support, deskside support, workstation and peripheral service, hardware deployment, troubleshooting, documentation, and customer support.