Field Mitigation Project Manager & Estimator

ServiceMaster Clean of Fraser Valley; Crofton, Northern (MD, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance-based bonus

Competitive salary

Company vehicle

Company cell phone

Paid training and certifications

Full-time and part-time options

Job summary

ServiceMaster Restore - Crofton is seeking a Mitigation Project Manager/Estimator to lead field operations, develop estimates, and supervise a tech team in the Crofton area. You will coordinate field activities, ensure quality, and work directly with clients and adjusters to resolve losses.

The role emphasizes strong customer service, project leadership, and knowledge of restoration processes, with opportunities for growth as the division expands. A valid driver's license is required.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience managing teams of 2+ people.
• Strong knowledge of insurance restoration and/or construction industry.
• Valid Driver's License and clean driving record.
• Excellent customer service and communication skills.

Responsibilities

• Retrieve work orders and verify travel routes and equipment for each job.
• Complete jobs per company processes within budget; maintain quality control.
• Monitor active residential/commercial jobs and communicate with customers.
• Maintain records of personnel and resources; report billable events.
• Create estimates using applicable software and industry guidelines (Xactimate).
• Inspect and scope jobs onsite with PM/Crew Chief; document losses with photos.
• Explain drying process and next steps to customers; provide printed materials as guides.
• Communicate key job information in required software; interface with adjusters and customers.

Skills

Project management

Customer service

Leadership

Communication skills

Xactimate

Driver's license

Team management

Estimating

Education

High school diploma or equivalent

College degree preferred

ASD – Applied Structural Drying Technician

FSRT – Fire & Smoke Restoration Technician

OCT – Odor Control Technician

WRT – Water Damage Restoration Technician

Tools

Xactimate

Job description

ServiceMaster Restore - Crofton is seeking a Mitigation Project Manager/Estimator to lead field operations, develop estimates, and supervise a tech team in the Crofton area. You will coordinate field activities, ensure quality, and work directly with clients and adjusters to resolve losses.

The role emphasizes strong customer service, project leadership, and knowledge of restoration processes, with opportunities for growth as the division expands. A valid driver's license is required.