Field Metering Technician

City of Austin; United States; On-site; USD 22,000 - 37,000; Full time

Job summary

The City of Austin Utilities is seeking a Meter Services Representative to perform field metering and account management for electric and water services. You will read meters, document issues, and assist customers in person along assigned routes in the Austin area.

Responsibilities include meter reads, disconnects/reconnects, and ensuring accurate data while maintaining safety and strong community relations. The role is on-site with shift flexibility and essential status.

Qualifications

• Graduation from an accredited high school or equivalent, plus one year experience in a field related to the job.
• Knowledge of metering requirements and theories.
• Ability to operate meters and related software safely and accurately.

Responsibilities

• Perform metering activities for utility customers, including disconnects/reconnects and energizing meters under 600V.
• Capture reads and document leaks, hazards, and meter issues using mobile tech.
• Maintain routes, communicate with customers, and ensure accurate readings.
• Conduct visual inspections and report tampering or faults in meters.

Skills

Metering knowledge

Customer service

Reading meters

Safety awareness

Equipment operation

Education

High school diploma or equivalent

Tools

Mobile Workforce Software

Laptop applications

Meter reading devices

Job description

The City of Austin Utilities is seeking a Meter Services Representative to perform field metering and account management for electric and water services. You will read meters, document issues, and assist customers in person along assigned routes in the Austin area.

Responsibilities include meter reads, disconnects/reconnects, and ensuring accurate data while maintaining safety and strong community relations. The role is on-site with shift flexibility and essential status.