Field Mechanical Technician II - On-Site Service Expert

Dover Pumps & Process Solutions Segment, Inc.; Denver City (TX); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Dover Pumps & Process Solutions Segment, Inc. is seeking a Field Technical Service Support 2 to help clients with installations, maintenance, upgrades, and repairs in the field.

You will be the primary customer contact for technical and service issues and work to achieve product performance and satisfaction. You will diagnose, troubleshoot, and resolve problems, instruct customers on proper equipment use, document service logs, and prepare reports for failure analysis while escalating to

Qualifikationen

• Aptitude for field-based service procedures and basic tools learned through work experience.

Aufgaben

• Works under moderate supervision.
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Jobbeschreibung

Dover Pumps & Process Solutions Segment, Inc. is seeking a Field Technical Service Support 2 to help clients with installations, maintenance, upgrades, and repairs in the field.

You will be the primary customer contact for technical and service issues and work to achieve product performance and satisfaction. You will diagnose, troubleshoot, and resolve problems, instruct customers on proper equipment use, document service logs, and prepare reports for failure analysis while escalating to