Field Mechanic (Madison, WI)

Hiab USA; Madison (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Sign-on bonus

Health, vision, dental

401k with 6% match

Tuition reimbursement

Company cell phone

Laptop provided

Career growth opportunities

Job summary

HIAB USA is seeking a field service technician to perform preventive maintenance, safety checks, and upgrades on heavy equipment at customer sites in the Madison and Oshkosh area. The role requires 100% travel with on-site visits to customer locations in Wisconsin.

You must have 5+ years of mechanical, hydraulic and electrical experience, own tools, and the ability to obtain a DOT medical card and a valid driver’s license.

Qualifications

• 1-year DOT Medical Card ability is required to obtain and maintain.
• Valid Driver's License required.
• High School diploma or equivalent.
• 5+ years of mechanical, hydraulic and electrical operations.
• Own tools required.
• Willingness to travel 100%.

Responsibilities

• Perform service and maintenance on equipment (Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists) following Manager's instructions.
• Inspect, troubleshoot and upgrade equipment in line with safety rules and Hiab practices.
• Maintain records and submit daily reports as required by the District Service Manager.
• Promote Hiab brand and follow Quality System; contribute to customer satisfaction.
• Coach/tutor junior colleagues as needed.

Skills

Mechanical experience

Hydraulic systems

Electrical systems

Diagnostics & troubleshooting

Own tools

Valid driver's license

Education

High school diploma or equivalent

Job description

JOB REQUIREMENTS

Our benefits include $3,000 SIGN-ON Bonus

Comprehensive benefit package including: health, vision, dental,

company-paid & voluntary life insurance upon first day of employment

401k program with 6% company match Personal time off and company-paid

holidays Opportunities for career growth and competitive salary

commensurate with experience Tuition reimbursement for job-related

continued education Referral Program You may also be provided with a

company cell phone, laptop and/or credit card, all to be used for the

purpose of conducting company business

Your mission To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at external or Hiab locations in line with Manager's instructions. Responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities. The Hiab facility is located in Oshkosh, WI, however all field service work will be conducted in the Madison, WI and surrounding areas.

Key responsibilities Inspect, perform service, troubleshoot (preventive maintenance, safety checks, corrective actions, Upgrades And Refurbishment) On The Following Equipment Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists in line with Manager's instructions Follow applicable safety rules, agreed working practices and environmental requirements Staying up to date with technical developments as shown in internal service bulletins and completing technical courses when instructed by District Service Manager Respond to customer's queries and concerns to maximize customer satisfaction & follow Hiab Customer Satisfaction Guidelines Keep adequate records, maintain documentation & submit daily reports in the format specified by the District Service Manager Recognize sales opportunities and communicate to District Service Manager Coach/tutor junior colleagues and trainees as necessary Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System

What we are looking for

Ability to obtain and maintain a 1-year DOT Medical Card is required for this position Valid Driver's License is required No more than one moving violation in the last year, or two violations within a two year time frame. All violations will be reviewed High School diploma or equivalent is required 5+ years of mechanical, hydraulic and electrical operations Appropriate diagnostic and troubleshooting skills Own tools required Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions This position requires 100% travel

What we offer

As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.