Field Mechanic

Tellus Equipment Solutions; Taft (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Tellus Equipment Solutions in Taft, TX is seeking a Field Mechanic to perform in-field diagnostics and repairs on John Deere equipment, using a mobile service vehicle and visiting customer sites.

You will mentor technicians, manage service orders, document work, and ensure timely submission of information while upholding safety standards. A valid driver’s license is required; CDL is preferred.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Experience with in-field diagnostics and repairs.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment and technology.
• Diagnose and repair in the field as required.
• Maintain inventory of parts on service vehicle.
• Mentor Service Technician and Apprentice Technicians.
• Identify and communicate customer service opportunities.
• Accountable for billable time and work orders.
• Document diagnostics and repairs thoroughly and submit information on time.
• Participate in SERVICE EDUCATE training programs required for skill development.
• Operate and maintain vehicles, tools and equipment including Lytx and GeoTab.
• Maintain a clean, organized work area and follow safety rules.
• Keep knowledge of John Deere and competitive products up to date.

Skills

Diagnostics

Repairs

Toolset

Customer communication

Team mentorship

Education

High School Diploma

Associates degree preferred

Tools

Service ADVISOR

Diagnostic tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Mechanic

Full Time Technical Taft, TX, US

23 days ago Requisition ID: 2248

Position Specifics

Department: Service

Reports to: Service Manager

Revenue Generating: Yes

Purpose

Independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. Candidates require a strong work ethic to complete a task efficiently with minimal supervision. Individual will serve as an in-field representative for the dealership to provide service solutions. Communication skills required to clearly articulate aspects of work being performed to a customer in a courteous and effective manner.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment and technology
• Performs diagnostics and repairs in the field as required
• Maintains accurate inventory of parts kept in stock on service vehicle
• Mentors Service Technician and Apprentice Technicians
• Identify and communicate solutions for customer service opportunities in area of responsibility
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities including Lytx and GeoTab compliance
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

• 5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred