Field Marketing Lead: AI-Driven Growth & Impact

MSD Malaysia; Northern (KY); Hybrid; USD 117,000 - 184,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Paid Holidays

Vacation

Sick Days

Job summary

Merck & Co., Inc. in Pennsylvania is seeking a Field Capability Lead to drive multi-channel, customer-centric engagement. You will own field capabilities, coordinate across Marketing, Sales, and Compliance, and guide projects from ideation through release, including AI-enabled innovations.

The role demands pharma experience, strong analytics, and proven leadership in cross-functional teams with a focus on compliant, timely delivery. This hybrid role offers competitive compensation and benefits.

Qualifications

• 3+ years in pharma sales, account management, and/or HQ roles.
• Proven cross-functional leadership and collaboration with internal teams and vendors/agencies.
• Strong analytics, problem-solving, and insight-to-action ability for field implementation.
• Solid business acumen and understanding of the marketing process.
• Effective change leadership; gains sponsorship and drives adoption as a change agent.
• Strong project management of multiple workstreams; prioritizes and delivers on time.
• Excellent communication and interpersonal skills, tailoring complex messages to the audience.
• Strong judgment, decision-making, negotiation, and stakeholder-influence skills.
• Strategic planning and execution excellence within compliance standards.
• Builds networks and partnerships; shows ownership and accountability for outcomes.
• Preferred: AI-related project experience.
• Preferred: Experience in Oncology, Chronic Care, HIV, Vaccines, Ophthalmology, or Immunology.

Responsibilities

• Co-own and operationalize the field capability portfolio (Field Suggestions, Field Alerts, future AI capabilities).
• Own a single intake and prioritization path for field capability requests; translate needs into statements and release plans.
• Maintain the maintenance of field digital capabilities including market updates and vendor expectations.
• Maintain timelines, ensure project plan execution, and gather input from stakeholders and field advisory.
• Ensure training resources (QRCs, FAQs, decks) and communications (bulletins) are updated.
• Partner with Marketing, Sales, Data & Digital/Health, Compliance/Legal, Medical, and Managed Care teams.
• Facilitate cross-functional governance and working groups as needed.
• Own CRT/ML review and submission process for compliant rollouts.
• Apply agile principles for iterative delivery and continuous improvement.

Skills

Agile Methodology

Collaborative Leadership

Competency Development

Creative Campaign Development

Decision Making

Influencing Skills

Interpersonal Relationships

Leadership Management

Marketing Data Analysis

Matrix Management

Performance Plans

Strategy Deployment

Education

BA/BS

Job description

Merck & Co., Inc. in Pennsylvania is seeking a Field Capability Lead to drive multi-channel, customer-centric engagement. You will own field capabilities, coordinate across Marketing, Sales, and Compliance, and guide projects from ideation through release, including AI-enabled innovations.

The role demands pharma experience, strong analytics, and proven leadership in cross-functional teams with a focus on compliant, timely delivery. This hybrid role offers competitive compensation and benefits.