Field Locate Lead – Safety, Training & Performance

N&S LOCATING SERVICES d.b.a. S&N; Durham (NC); Vor Ort; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

N&S Locating Services d.b.a. S&N seeks a Field Supervisor in the Durham, NC area to oversee a team of Locate Technicians, ensuring safe, accurate, and efficient operations. You will coordinate workload, coaching, and performance while maintaining high standards for field quality and safety.

You will serve as the liaison between field staff, operations leadership, customers, and internal departments, handling escalations and field support as needed.

Qualifikationen

• 5+ years' experience in facility locating.
• Ability to lead, coach, and supervise field technicians.
• Willingness to travel between service areas.
• Excellent customer service skills.
• Integrity and reliable professional judgment.

Aufgaben

• Supervises, trains, and develops underground utility locate technicians.
• Manages daily ticket routing, workload, and technician productivity.
• Supports trouble locates, projects, designer tickets, and escalated locating requests.
• Conducts locate quality, field safety, vehicle, and maintenance audits.
• Addresses performance issues and administers discipline in accordance with company policy.
• Responds to customer concerns and communicates operational expectations to the locate team.
• Provides field and after-hours support as needed.
• Performs other related duties as assigned.

Kenntnisse

Leadership

Field supervision

Communication

Problem-solving

Excel

Locate systems

Tools

Locate ticket systems

Jobbeschreibung

N&S Locating Services d.b.a. S&N seeks a Field Supervisor in the Durham, NC area to oversee a team of Locate Technicians, ensuring safe, accurate, and efficient operations. You will coordinate workload, coaching, and performance while maintaining high standards for field quality and safety.

You will serve as the liaison between field staff, operations leadership, customers, and internal departments, handling escalations and field support as needed.