Field Operations Lead: Utility Locating

N&S LOCATING SERVICES d.b.a. S&N

Greensboro (NC)

In loco

USD 65.000 - 85.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

N&S LOCATING SERVICES d.b.a. S&N is seeking a Field Supervisor to oversee underground utility locating technicians across assigned service areas.

You will ensure safe, accurate, and efficient locating operations while coordinating between field teams, operations leadership, customers, and internal departments. The role focuses on workload management, technician performance, field quality, safety, training, and exceptional customer service, with travel as needed and a track record of leadership

Competenze

5+ years’ experience in facility locating.
Lead, coach, and supervise field locate technicians.
Willing to travel between service areas and provide field support.
Excellent customer service skills.
Integrity, reliability, and strong professional judgment.

Mansioni

Supervises, trains, and develops underground utility locate technicians.
Manages daily ticket routing, workload, and technician productivity.
Supports trouble locates, projects, designer tickets, and escalated locating requests.
Conducts locate quality, field safety, vehicle, and maintenance audits.
Addresses performance issues and administers discipline per policy.
Responds to customer concerns and communicates operational expectations to the locate team.
Provides field and after-hours support as needed.
Performs other related duties as assigned.