Field IT Technician - Semicon Plant Project

United States Digital Space LLC; Reynoldsburg (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

United States Digital Space LLC seeks an Information Systems & Technology (IS&T) Technician to join the IS&T team at the New Albany project construction site in Ohio. You will support IS&T infrastructure, hardware, software, and operating systems, plus video conferencing and printing services to ensure smooth operations for end users.

Reporting to the IS&T Field Lead, you will manage end-user devices, assist with network issues, Active Directory/SharePoint support, and contribute to

Qualifications

• Requires a University Hire with 1-2 years of experience or 5-6 years of relevant work experience.
• Experience in ServiceNow IT Service Management.
• Strong end-user computing and collaboration technologies knowledge.
• Good interpersonal and stakeholder management skills.

Responsibilities

• Servicing incidents, requests, and tasks for deployed infrastructure services to end-users.
• Upgrades for end-user computing devices (PCs and mobile) and related hardware/software.
• Supports video conferencing and collaboration technologies including Teams and Surface/Hubs.
• Manages Local Area Network and Wireless Network support.
• Supports Active Directory and SharePoint administration.
• Maintains assets and configuration items in ServiceNow.
• Performs moves, adds, and changes; participates in special projects.
• Participates in rollout of new technologies and security remediations.

Skills

Interpersonal Skills

Stakeholder management

Written and Verbal communication

Time management

Prioritization

Tools

ServiceNow ITSM

Windows 11

VDI

MDM

Microsoft 365

Teams/SharePoint

Autodesk/Bentley/Hexagon

Job description

United States Digital Space LLC seeks an Information Systems & Technology (IS&T) Technician to join the IS&T team at the New Albany project construction site in Ohio. You will support IS&T infrastructure, hardware, software, and operating systems, plus video conferencing and printing services to ensure smooth operations for end users.

Reporting to the IS&T Field Lead, you will manage end-user devices, assist with network issues, Active Directory/SharePoint support, and contribute to