Field IT Technician - Relocation & On-Site Support

Corovan Corporation; San Leandro (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A logistics and technology support company is seeking a Technician II in San Leandro, CA. The role involves assisting in technology relocation, performing workstation disconnects and reconnects, and providing daily IT troubleshooting support at various customer sites. The ideal candidate has a Bachelor's degree and 2-3 years of tech support experience, with strong organization and customer service skills. This full-time position requires 100% travel to different job sites and customer locations.

Qualifications

• Ability to perform workstation disconnects and reconnects effectively.
• Must have 2-3 years of tech support experience.
• Strong understanding of computer hardware and software.

Responsibilities

• Assist in the technology relocation move process.
• Ensure customer requests related to IT support are met promptly.
• Record system information on Disconnect/Reconnect Checklist.

Skills

Organization skills

Customer service skills

Troubleshooting

Technical communication

Education

Bachelor's degree or equivalent

Tools

PCs

Network devices

Job description

A logistics and technology support company is seeking a Technician II in San Leandro, CA. The role involves assisting in technology relocation, performing workstation disconnects and reconnects, and providing daily IT troubleshooting support at various customer sites. The ideal candidate has a Bachelor's degree and 2-3 years of tech support experience, with strong organization and customer service skills. This full-time position requires 100% travel to different job sites and customer locations.