Field IT Technician: On-Site Hardware & Vending Systems

BlockRock South LLC

Chicago (IL)

On-site

USD 30,000 - 47,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Gas reimbursement

Training opportunities

Paid time off

Casual culture

Job summary

BlockRock South LLC is seeking a Field Computer Technician to install, troubleshoot, and maintain hardware and software for small business clients across Chicago and nearby suburbs. This hands-on role requires daily travel and strong customer service.

You will diagnose Windows/UNIX systems, configure networks, and image drives while documenting repairs and keeping records. Initial training occurs at the office, with ongoing field support and on-call duties to keep client equipment running

Qualifications

Proven field experience in hardware/software installation and troubleshooting.
Strong troubleshooting skills for hardware, software, and basic networks.
Ability to travel daily with a valid driver’s license and reliable vehicle.
CompTIA A+ certification is a plus.
Bilingual Spanish/English is a plus.

Responsibilities

Install, configure, and upgrade hardware/software (desktops, laptops, ATMs, kiosks, etc.).
Diagnose and resolve Windows/UNIX issues, networks (wired/wireless), and virtual desktop environments.
Perform preventative maintenance and optimize equipment performance.
Travel to client sites (90%+ field-based) to provide on-site support and user training.
Test and deploy drive images and new technology.
Document repairs and maintain service records.
Be on call for urgent technical support and deliveries.