On-Site IT Field Technician - Hardware Repair & Support

Gr8ttek; Rockford (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Dell/Lenovo paid certification training

$40 per call/$5 per call per diem

Job summary

A technology services company in Rockford is seeking an IT Field Support Technician to join their Infrastructure Delivery team. This role involves providing technical support and solutions on client products, requiring a technical school certification and 1-2 years of experience. Ideal candidates will possess strong communication skills and the ability to handle physical demands of the job. Competitive benefits include paid training.

Qualifications

• 1-2 years of relevant experience in IT support.
• Ability to lift and/or move equipment up to 50 lbs.
• Valid driver’s license and reliable transportation.

Responsibilities

• Communicate clearly in written and verbal form.
• Complete all administrative tasks associated with service calls.
• Control and return assets and inventory.

Skills

Clear communication

Technical troubleshooting

Inventory management

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology services company in Rockford is seeking an IT Field Support Technician to join their Infrastructure Delivery team. This role involves providing technical support and solutions on client products, requiring a technical school certification and 1-2 years of experience. Ideal candidates will possess strong communication skills and the ability to handle physical demands of the job. Competitive benefits include paid training.